物流政策

Shipping Policy

Effective Date: January 1, 2026

Thank you for shopping with [Your Store Name]. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.
  • During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

  • United States: 5–10 business days
  • Canada: 7–15 business days
  • Europe: 7–15 business days
  • Australia & New Zealand: 8–15 business days
  • Other International Destinations: 10–20 business days

Delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping fees are calculated at checkout based on the shipping destination and selected shipping method.

We may offer free shipping on qualifying orders. Promotional shipping offers are subject to change without notice.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.

Please allow 24–48 hours for tracking information to become available after shipment.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the package has already been shipped, we may not be able to modify or redirect the shipment.

Additional shipping charges may apply for returned or re-shipped orders.

Lost or Delayed Packages

If your package is delayed beyond the estimated delivery window, please contact our customer support team.

While we will assist in working with the shipping carrier, we are not responsible for delays caused by:

  • Customs inspections
  • Severe weather
  • Carrier operational issues
  • Public holidays
  • Other events beyond our control

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • Photos of the damaged item(s)
  • Photos of the shipping package

We will review your request and provide an appropriate resolution.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated.

Contact Us

If you have any questions regarding shipping, please contact us: